| Questions | Who to contact |
|---|---|
| Logging into myNavigator / Getting into Canvas | Goodwin IT Help Desk 860-727-6743 ITHelpdesk@goodwin.edu |
| How to log into the student WiFi | Goodwin IT Help Desk |
| Help seeing a course in Canvas | GUSupport |
| Forgot my password | Goodwin IT Help Desk |
| How to use Canvas | Academic Success / Canvas Support |
| Need to download an item(s) from Microsoft Office Suite | Goodwin IT Help Desk |
| Need help uploading a file for an assignment | GUSupport |
| Forgot password for myNavigator | GUSupport |
| Issues taking a quiz or exam | GUSupport |
| I can’t see my grades | Instructor or GUSupport |
| Install a browser or other software | Goodwin IT Help Desk |
| Links are dead in my course | Contact your Instructor and GUSupport |
| Unsure how to post to a discussion in Canvas | GUSupport |
| Respondus is not working | GUSupport |
860-913-2152 860-727-6743
Monday-Friday from 7:30 a.m.-5:30 p.m. Monday-Thursday 7 a.m.-9 p.m.
Friday 7 a.m.-6 p.m.
Saturday 8 a.m.-12 p.m.
gusupport@goodwin.edu ITHelpdesk@goodwin.edu