Troubleshooting
Troubleshooting:
Here are a few suggestions to try if you encounter an error message while trying to create or renew your account:
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Clear your cache for ALL TIME. How to clear your cache for various browsers.
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Try a different browser
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Open the link in an incognito / private window
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If you get a blank screen after clicking “Create Account,” please make sure you clicked on the correct link for ON CAMPUS vs OFF CAMPUS
If you still have issues regarding the registration or renewal of your group pass, please contact us at https://www.goodwin.edu/library/
